Here for You, Backed by Knowledge

Here for You, Backed by Knowledge

By Elisabeth Pollard

Published: 06 Nov 2025

At Shentons Solicitors, we understand that the services we provide, whether through a will or estate administration, are deeply personal. That’s why our Wills and Probate Team is committed to providing clear, compassionate, and expert guidance every step of the way.

We continually invest in our professional development to ensure our advice reflects the latest standards and best practices. As part of this commitment, Shentons is accredited by the Law Society’s Wills and Inheritance Quality Scheme (WIQS) and follows the Society of Trusts and Estate Practitioner’s (STEP) Code for Will Preparation. The purpose is to ensure that you receive the highest standard of advice and client care.

What you can expect from us:

• Tailored advice that suits your individual circumstances.
• Clear communication about your options, costs, and timescales.
• No pressure to pursue services that aren’t in your best interests.
• Accredited advice from a team who complete annual training on the WIQS standard.
• Regular updates in the way that suits you best, whether that’s by phone, email, or in person.

Three of our team are Trust and Estate Practitioners (TEP) which is a specialist post graduate qualification provided by STEP. Our Head of Department, Elisabeth Pollard, is a member of The Association of Lifetime Lawyers, providing the highest standard in supporting vulnerable and older people with legal advice.

At Solicitors we are regulated by the Solicitors Regulation Authority (SRA). This means we have to comply with regulated professional standards and hold insurance. So, not only are we highly trained, but you and the advice we give, are also protected. 

You can view a copy of the WIQS Client Care Charter online at www.lawsociety.org.uk/accreditation/specialist-schemes/wills-inheritance-quality/wiqs-client-charter.

You can view a copy of the STEP Code for Will Preparation at www.step.org/will-writing. Alternatively, if you would like printed copies, please let us know.